Shipping Policy

Thank you for shopping with nativecos. Please review the following details regarding order processing, shipping, cancellations, and returns.

Order Processing

All orders are processed within 2-4 business days. Please note that processing time does not include weekends or holidays.

Shipping Time

After processing, shipment delivery typically takes between 7 to 15 business days. Shipping fees are calculated based on your order and will be displayed at checkout.

Shipping Fees

Shipping charges are determined at checkout and depend on the destination and shipping method selected.

Order Cancellation

You may cancel your order within 12 hours of placing it. To request a cancellation, please contact us promptly at nguoithanhphocbn044@gmail.com. We cannot guarantee cancellations after this period as orders may have already been processed or shipped.

Returns & Refunds

We accept returns within 30 days of delivery. To be eligible for a return, items must be unused, in the same condition as received, and in original packaging.

Customers are responsible for return shipping costs, except in cases where the product is defective, damaged, or incorrect. Please contact our customer service at nguoithanhphocbn044@gmail.com to initiate a return or report an issue.

Once we receive and inspect your returned item, refunds will be processed within 7-10 business days. Refunds will be issued to the original payment method.

Contact Us

If you have any questions about shipping, cancellations, or returns, please reach out to us at nguoithanhphocbn044@gmail.com.